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Safe Gaming

At 3999 b Responsible Gaming's Commitment

Gaming is for fun — not addiction. 3999 b believes every player deserves to enjoy entertainment in a safe environment. Use our tools and guidelines to keep your gaming experience healthy and in control.

18+ Age Limit
24/7 Support
100% Transparency
5+ Protection Tool

Why responsible gaming important?

Online gaming and betting can be a great source of entertainment — as long as it stays within the right boundaries. At 3999 b, we believe Responsible Gaming This is more than just a policy — it's our ethical responsibility to every player. With millions of young people in Bangladesh spending time on online entertainment, building healthy gaming habits has never been more important.

Gaming addiction is a real problem. When someone keeps playing in hopes of recovering losses instead of enjoying the experience, loses interest in family or work, or falls into financial difficulty — it's time to seek help. 3999 b wants to be there for you in that moment.

Our platform offers a range of protection tools to help you Deposit Limit, Time Limit, Self-Exclusion and Cooling-Off Period helps you set healthy boundaries. Using these tools isn't a sign of weakness — it's the mark of a smart, responsible player.

3999 b never encourages minors to engage in gaming. Our Age Verification System Ensures that only users aged 18 or above can access the platform. If anyone in your household is a minor, we strongly recommend enabling parental controls.

If you feel like gaming is getting out of your control, contact our customer support team today. We won't judge — we're just here to help.

Caution

Expecting to earn income from gaming is dangerous. Losses can happen and there is never a guarantee of recovering lost money. Always play only with money you can afford to lose without affecting your daily life.

Principles of Healthy Gaming

Gaming is entertainment only — not a source of income. Set a budget, manage your time, and make spending time with family a priority.

Prohibited for Minors

The 3999 b platform is strictly for users aged 18 and above. Creating or using an account by any minor is strictly prohibited.

3999 b's Responsible Gaming Tools

Every tool we offer is designed to help you stay in control of your gaming and prevent addiction.

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Setting a Deposit Limit

Set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Immediate
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Session Time Limit

Set a daily limit on how many hours you want to play. Once that time is up, the platform will automatically log you out.

Automatic
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Cooling-Off Period

If you need a short break, set a cooling-off period of 1 day to 6 weeks. You will not be able to log in to your account during this time.

Easy Breaks
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Self-Exclusion

For a long-term break, activate self-exclusion for 6 months to 5 years. This cannot be reversed, so choose carefully.

Long-term
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Gaming History Report

View your complete gaming activity, deposit and withdrawal history at any time. Analyze your own habits and make informed decisions.

Free
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Reality Check

A reminder will appear at regular intervals to let you know how long you've been playing and show your win/loss stats.

Smart Alerts

Problematic Gaming Signs

If you notice any of the following signs in yourself or someone you care about, it's important to seek help right away. Reach out to us — we're here to help.

Sign Details What to do
Chasing Losses Placing bigger bets after a loss to try to win back what you've lost — this is the biggest warning sign of all. End your session immediately and activate the cooling-off period.
Playing Beyond Your Budget Using money set aside for essential expenses for gaming, or placing bets with borrowed funds. Lower your deposit limit and contact customer support.
Losing Track of Time Spending hours gaming without realizing how much time has passed. Enable session time limits and reality checks.
Withdrawing from Family & Friends Withdrawing from social relationships and prioritising gaming over everything else. Talk to your family and seek professional help.
Lying about gaming Hiding or lying to loved ones about how much you play or how much you've lost. Consider self-exclusion and seek counselling.
Emotional Distress Feeling uneasy, angry, or frustrated when you are unable to play. Consult a mental health professional.

Yourself Check

Answer the following questions honestly. If you answer "yes" to three or more, it may be time to seek help.

01 Do you feel uncomfortable going a day — or almost every day — without gaming?
02 Do you chase losses by placing bigger bets to try to win back what you've lost?
03 Have you ever lied to family or friends about your gaming?
04 Have you tried to cut back on gaming but been unable to?
05 Has gaming ever caused you to neglect work, studies, or family responsibilities?
06 Have you spent more than your gaming budget allows?
07 Have you ever gone into debt or faced financial problems because of gaming?
08 Do you feel restless or irritable when you're not gaming?

If you answered "Yes" to 3 or more questions, please contact our customer support or consider the self-exclusion option.

Protection Tool How to activate it

1
Log in to your account

Log in to your account at 3999 b and click on the profile icon.

2
Go to the "Responsible Gaming" section

In your account settings, look for the "Responsible Gaming" menu.

3
Choose Your Preferred Tool

Deposit limit, time limit, cooling-off, or self-exclusion — choose any tool and set your preferred value.

4
Confirm

Click "Save" to confirm your settings. Any reduction in limits will take effect immediately.

5
Receive email confirmation

A confirmation message will be sent to your registered email for any changes made to your protection settings.

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Contact Us for Help

If you run into any issues, reach out via 24/7 live chat support — we're always ready to help.

Why 3999 b's Responsible Gaming Separate

Age Verification System

Our strict age verification process at registration ensures only users aged 18 and above can access the platform. Protecting minors is our highest priority.

Trained Support Team

Our customer support team is specially trained in responsible gaming. They are ready to assist with any concern or issue with empathy and professionalism.

Transparent Game Statistics

RTP (Return to Player) information is readily available for every game. Know your odds before you play — no hidden data, no surprises.

Responsible Gaming FAQ

Yes, your account balance remains completely safe while self-exclusion is active. Once the self-exclusion period ends, you can withdraw as normal. Please note that deposits are not possible during an active self-exclusion period.

Requests to increase a deposit limit take 24 hours to take effect — this is intentional, giving you time to reconsider. Reducing a limit takes effect immediately.

Notify our customer support immediately. We will help secure the account. If the family member is a minor, this is a direct violation of our policy and we will take immediate action.

Yes, all of 3999 b's responsible gaming tools are completely free. Deposit limits, time limits, cooling-off, self-exclusion, and gaming history — all accessible at no cost from your account settings.

No. Once self-exclusion is active, it cannot be cancelled before the set period ends. This is intentional — to ensure you get a genuine break. Choose your self-exclusion duration carefully before activating it.

In Bangladesh, the National Institute of Mental Health (NIMH), Kaan Pete Roi helpline, and various private counselling centres are available to help. The 3999 b support team can also connect you with the right resources.

Help Resources

These resources can help you break free from addiction or problematic gaming.

National Institute of Mental Health (NIMH)

Bangladesh's government-run mental health institution. Provides specialist care for behavioural issues including gaming addiction.

Kaan Pete Roi Helpline

A well-known mental health support organisation in Bangladesh. Free counselling is available for stress, depression, and addiction-related concerns.

Gamblers Anonymous

An international organization supporting recovery from gambling addiction. It helps people find a path to recovery through peer support groups.

3999 b Live Support

Our trained support team is available 24/7. Use live chat for any responsible gaming assistance — we're always here.

Play Safe, Enjoy Responsibly

Build a responsible gaming habit at 3999 b. Register, set protection limits, and keep your entertainment fun at all times.

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